Cookies on This Site: A Straight Account of What Is Stored and How to Clear It
Cookie notices have a reputation for saying nothing at length. This one names the categories in use across these pages and the PokieSurf Casino platform, describes what each performs, states how long each type lives on your device, and ends with settings paths for the browser you are reading this in. Like everything here it is written for adults aged 18 and over, since that is who the platform is for.
If you arrived because something is broken, skip to the blocking section. Being logged out mid-session, a preference that refuses to stick or a game that reloads to a blank screen are cookie problems nine times out of ten.
A Cookie in Plain Terms
A cookie is a small text file a website asks your browser to keep and hand back the next time you load a page. It is data, not software: it cannot run a program, read documents on your computer, switch on a camera or watch what you do on unrelated sites.
What it usually holds is a short identifier, and that identifier is how a site knows the person loading page four is the person who logged in on page one. Without it the web forgets you between clicks: no staying signed in, no remembered language, no way to count one reader of five pages as one visitor rather than five.
The Categories at a Glance
| Category | What it does | Consent required | Typical lifespan |
|---|---|---|---|
| Strictly necessary | Keeps a session and a login alive, balances traffic across servers, carries security tokens that stop a form being forged, remembers a dismissed age notice | No, the site cannot run without it | Mostly session-only |
| Performance and analytics | Counts visits, measures time on page, records scroll depth, logs script errors, reports the results in aggregate | Yes | Weeks to months |
| Functionality | Remembers deliberate choices: locale, interface preferences, sort order, banners you have closed | Yes | Months to a year |
| Advertising and targeting | Records which campaign brought you here, whether a visit led to a registration, and how often a partner network has shown you the same message | Yes, and off until you give it | Weeks, sometimes months |
What Each Category Actually Performs
Strictly necessary cookies do the unglamorous work. A session cookie is what keeps you signed in from one screen to the next, and a security token is what stops a request being forged by another site while you are logged in. They hold nothing used for marketing and cannot be switched off without breaking basic behaviour, which is why they do not wait for permission.
Performance and analytics cookies answer questions about the pages rather than about you: which article gets read to the end, which link nobody clicks, which browser throws a layout fault. The output is counted in aggregate and never assembled into an advertising profile.
Functionality cookies hold your preferences so the site does not reset itself every visit. Decline them and everything still works, it simply forgets you.
Advertising and targeting cookies are the category most people came here about. They measure campaign performance and cap how often the same message is shown. They are consent-based, stay off until you switch them on, and switching them off again withholds no feature as a penalty.
Session Cookies and Persistent Cookies
Cookies do not share one expiry date, which matters when deciding what to clear.
A session cookie exists only while the browser is open. Close the window and it is discarded along with any signed-in state, which is why anything security-critical belongs in this group.
A persistent cookie carries an expiry written into it when created and survives a restart until that date passes or you delete it. Duration follows purpose: a language preference has reason to last far longer than an advertising identifier. Clearing cookies removes both kinds at once and resets the consent prompt.
Consent and How to Withdraw It
The dividing line is simple. Strictly necessary cookies run because nothing works without them. Every other category waits for your permission and can be revoked whenever you like.
Advertising and targeting cookies are never a condition of reading these pages or of holding an account. Decline them at the prompt, or clear them later from your browser, and the content stays identical. Performance and functionality cookies can be declined the same way, with the trade-offs above. Consent is not a one-time signature either: wiping your cookies wipes the record of it, and the prompt returns on your next visit.
Cookies That Come from Other Companies
Not everything stored during a visit is set by this domain. Game software from studios such as NetEnt, BGaming, Relax Gaming or Playson sets its own cookies inside the operator's lobby, and it has to. That is how a round stays consistent when a connection drops mid-spin, how your sound and speed settings survive, and how a result is reported back to the correct account.
Analytics services and content delivery networks are the second source, covering the measurement described above plus delivery of fonts, scripts and images from servers close to you. Each provider operates under its own privacy policy, which governs their cookies alongside this page.
Where the Sharing Line Is Drawn
Cookie data is not sold, and it is not passed to unrelated companies with no role in operating this site.
It is shared, in limited form, within a verified partner network: the analytics provider processing the measurements, the studios whose game software you are running, the infrastructure providers delivering the pages, and advertising partners where you consented to that category. Each receives only what its function requires, and none receives identity documents, card numbers or balances through a cookie, because cookies do not carry that sort of data. Any site claiming it shares nothing at all with anyone is either running no analytics or leaving something out.
Before You Block Everything, Read This
Blocking all cookies, strictly necessary ones included, will sign you out and keep you signed out. A login cannot survive a page load without a session cookie, so a casino account stops being usable rather than merely less personalised. Expect a sign-in form that loops back to itself, a cashier page that will not open, consent prompts on every single page, and live dealer or crash rounds dropping mid-play.
If your aim is to stop tracking rather than to break the site, there is a better combination: block third-party cookies and set your browser to clear cookies when you close it. That removes the advertising layer and leaves the functional layer intact.
Managing Cookies in Chrome, Firefox, Edge and Safari
The paths below are for current desktop versions unless stated otherwise. Menu names shift slightly between releases, so treat the sequence as the map rather than the exact wording.
Google Chrome. Three-dot menu > Settings > Privacy and security. The Third-party cookies entry is where you set how much is blocked. To remove what is already stored, go back to Privacy and security > Delete browsing data, then tick Cookies and other site data. For a single site, click the icon at the left of the address bar and open its cookies and site data.
Mozilla Firefox. Menu button > Settings > Privacy & Security. Enhanced Tracking Protection offers Standard, Strict and Custom, with Custom letting you choose exactly which cookies are blocked. Further down, Cookies and Site Data holds Clear Data and Manage Data, plus a tick box that deletes cookies each time Firefox closes.
Microsoft Edge. Three-dot menu > Settings > Cookies and site permissions > Manage and delete cookies and site data. Tracking prevention, with its Basic, Balanced and Strict levels, sits under Privacy, search, and services in the same Settings menu.
Safari on macOS. Safari menu > Settings > Privacy. Block all cookies is the strictest option, and Manage Website Data shows what individual sites have stored so you can remove them selectively. On iPhone and iPad, open the Settings app, find Safari, and use Block All Cookies or Clear History and Website Data.
On Android and iOS generally, cookie controls live inside each browser's own settings rather than in the phone's system settings, so start from the browser menu. Private and incognito windows discard the entire set once the last window of that type is closed.
When This Policy Changes
Cookies in use change as tools change. When that happens this page is republished with a fresh effective date instead of being edited quietly, and where the change materially affects what is stored or who receives it, a new consent prompt appears on your next login so the choice is made again rather than assumed.
Asking a Question About Cookies
Anything unclear above, or any question about what is held against your account, goes to the operator's support desk by live chat or by email to [email protected]. Write from the address your account uses. Support answers in English, and published hours are not available, so email is the channel that leaves you a record. Broader questions about personal data, including access and deletion requests, are handled on the privacy policy page.